If the electronic functions (hand control or control box) of the bed are not responding
The 2020 HMP, Inc Parts Terms & Conditions can be found here.
The exam bed should have a serial number sticker on the metal base. Depending upon when the bed was ordered, it will be either a sticker or a black plastic tag attached to the base.
This serial number label is located on the base of the bed, across from the control box. It is either red/white or black/white with HMP lettering and the 4 digit number.
This serial number tag is attached to the base of the bed in the area that would be below the patient’s left foot (if there was a patient on the bed). This tag has the HMP logo along with an American flag. The serial number is located in the middle of the tag, under the MODEL.
To request a quote on upholstery replacement, please fill out the below form. Refer to the images for additional clarification.